Frequently Asked Questions
What does Fire Safety BD sell?
Fire Safety BD is an online safety equipment store in Bangladesh. Categories: Fire Safety, Personal Protective Equipment, Workplace Safety, Home Safety, Vehicle Safety.
How much is delivery and how long does it take?
Delivery is available across Bangladesh. Current charges and estimated times:
- Inside Dhaka: ৳60, about 2 days
- Outside Dhaka: ৳120, about 5 days
The exact charge for your district is shown at checkout. Details: Shipping Policy.
Is cash on delivery available?
Yes. You can pay when the product is delivered.
Which payment methods are accepted?
Payment methods currently accepted:
- Cash on delivery
- bKash
- Credit / debit card
- Cards, mobile banking and internet banking (SSLCommerz)
All prices are in Bangladeshi Taka (BDT).
Do I need an account to order?
No. You can order as a guest with your name, mobile number and address. An account lets you save addresses and see past orders.
How do I buy in bulk or for an organisation?
For a factory, office, restaurant, hospital, school or project, send the products and quantities on the Bulk Order page — our team contacts you with a written quotation. For regular purchasing see Corporate supply.
How do I know which fire extinguisher or safety equipment I need?
Start with the free safety tools — an extinguisher selection tool, checklists for offices, restaurants and factories, and a cost estimator. For more depth see the safety guides and solutions by industry. For larger premises, have a qualified fire safety professional assess the site.
What are the return and warranty terms?
The conditions and process are set out here: Return & Refund Policy, Warranty Policy.